3 Tips To Keep Customers Happy...Longer

3 Tips To Keep Customers Happy....Longer

Tip #1 - Don't require a loyalty card. Your loyalty program should be app based and should allow customers to check or redeem rewards directly from their phone. Loyalty cards are outdated and get lost easily. The last thing you want is a disgruntled customer who lost or forgot their card.

Tip #2 - Offer a good deal. You don't know how many times we have seen rewards programs that don't offer good deals. Keep your profit margins in plain view.  Some restaurants include stipulations like $10 off a purchase of $40, or a free dessert with the purchase of any entrée. Do your market research before establishing the loyalty parameters. Loyalty Reward Stamp offers a great Infographic that shows how to establish a killer rewards program.

Tip #3 - Birthday Rewards, Special Offers, Rewards 30 Days after sign-up. These are just a few examples of immediate rewards your customers can earn. Some restaurants offer double point days and special promotions during holidays. Whatever your goal is, there are great Loyalty Apps designed to meet any restaurant marketing strategy.